Patient Coordinator

Green Bay Clinic · Green Bay, Wisconsin
Department Green Bay Clinic
Employment Type All
Minimum Experience Entry-level

Position Summary

The Patient Coordinator's primary role is to assist our patients at the front desk. This position requires an assortment of skills: very detail oriented, great multitasking skills, BUBBLY personality, professionalism, a passion for alternative healthcare. Our ideal candidate would have a passion for alternative healthcare and follow us on social media platforms. Not only will they be able to tell our story, they’ll also know the right tools for the job and how to use and maintain them. The Patient Coordinator will be self-managed and able to work within an ever-changing, team-oriented environment.

Job Responsibilities

  • First point of contact for patients which will include greeting patients and answering the phones. While answering the phone: assisting patients with scheduling appointments, taking shipment orders, preparing these shipments to be sent out and answering any minor questions they may have
  • Checking patients in and out at the front desk, entering patient charges, collecting payment, presenting financial plans and loading patients to appropriate rooms
  • Overseeing the front desk responsibilities, while handling periodic interruptions
  • Create engaging environment for patients at the front desk
  • Ability to keep a clean and organized work environment
  • High focus in having the ability to work as a team but also independently
  • Other duties and tasks as assigned


  • Proficient in Microsoft office, previous computer & phone experience
  • Previous front desk experience a plus
  • Ability to multitask, organized and BUBBLY personality to relate to our patients
  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • High stress tolerance -- thrives in a high-pressure environment
  • Passion for alternative healthcare

Employment Status: Hourly

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  • Location
    Green Bay, Wisconsin
  • Department
    Green Bay Clinic
  • Employment Type
  • Minimum Experience